Fort Walton Bch 850-862-0750
Panama City Bch 850-233-2888
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We understand that in addition to repairing your car, it is our responsibility as your full service collision center to assist with the claims process however we can. Our service goes beyond repairing your vehicle. Our teams have cumulatively over 30 years of experience with different insurance companies and each of their unique claim processing guidelines. We own several different computer software packages so that we can use the exact same application that your insurance company uses to document your repair.
When you select Factory Spec Collision Centers, you are partnering with a team that is as proficient in insurance claims processes as they are at managing your repair. Our helpful staff is always available for any questions or concerns you may have about the claims process.
Our site includes information about the repair process, what to do after a collision, and links to nearly every major (and not so major) insurance company we have performed repairs for. This feature helps you understand the repair process, and allows you to understand exactly what our technicians are doing as you receive updates on your vehicle.
All of our locations are overseen by Mr. Kyle Shirley, Owner and President of Factory Spec Collision Centers. His years of industry experience have equipped him to develop a completely new and unique approach to the collision repair process. Each individual repair is performed through our own step by step process that ensures consistently superior results. His commitment to world class customer service is self evident. If you have your vehicle repaired at one of Factory Spec Collision Center's locations, the customer service you will receive will be second to none!
Our Crestview Location is managed by Kyle Shirley Jr. Kyle has been working in the automotive industry for the last decade, including owning and operating his own shop. The first time you meet him you are instantly aware that he genuinely cares not only for the vehicles we work on, but for our valued customers who own them.
Our Fort Walton Beach Location is managed by Mr. Mike Glass. Mike has been with us for six years, but has been managing a collision repair facility for over 15 years. In addition to his experience managing a shop, Mike has spent well over 10 years as a certified body and paint technician. A dynamic working manager, Mike's love for the industry means that you are as likely to find him in the shop with a body hammer in his hand as in the office with a phone. Like all of our staff, Mike was hand selected so that we can offer our customers the best possible experience during a difficult time for them. In Mike's own words, "I have always kept my focus on first class collision repairs, and exceeding the customer’s expectations of world class service."
Our newest location in Panama City Beach is managed by Mr. Gary Goudelock. Gary spent 14 years as an area staff appraiser/adjuster for a major insurance company, and another 7 years as appraisal manager for an independent claim service. He holds an AS degree in business management, I-CAR certification, and exceptional customer service experience. An avid golfer, he enjoys working on his ZR-1 Corvette in his spare time. When you meet him, you will immediately understand what a valuable member of the Factory Spec team he is!
You will receive World Class Service from every member of the Factory Spec team!